THE DIRECT ANSWER
For VA claims assistance, look for an appropriately accredited representative. VA identifies accredited VSO representatives, attorneys and claims agents as distinct options. PBG is not an accredited claims service and does not prepare or submit a VA claim. U.S. Department of Veterans Affairs: Accredited representatives and VSOs (opens a new tab)
Need help with this issue?
Professional help requests are not currently available. You can read the guidance freely.
No request is collected or sent to a provider.
Scope: National orientation only. Program and local requirements must be checked with the administering agency. AI-assisted content. Not independently reviewed by a lawyer or benefits professional unless specifically stated.
Free VSO help and other representatives
VA states that an accredited Veterans Service Organization representative’s help on VA benefit claims is free. Accredited attorneys or claims agents may charge fees under the applicable rules. Verify the representative, the scope of service and any fees before proceeding; an advertising label is not an appointment. VA’s representative guide (opens a new tab)
Finding someone is not appointing someone
Use the official search and contact the representative to confirm availability. VA has an appointment process, and changing representatives can replace an existing appointment. Do not assume that filling out a general website inquiry gives someone authority to act for you.
Separate your questions
Identify whether you want an explanation of a benefit, help with an application, an update on an existing claim, or help reviewing a decision. Keep the agency notice and requested action together. A general benefits explanation does not tell you which decision-review option fits your own case.
For the first conversation, prepare questions about accreditation, program experience, availability, fees and how information will be handled. Keep medical records and identity documents out of casual email or public forms. Use the secure process the authorized provider specifies.
Other household needs still matter
A VA issue may coexist with food, housing or health-coverage needs. Those are separate assistance routes. Our guides can help you organize the questions, but using them does not file, protect or change a VA claim or review deadline.
Choose your next step
Professional help requests are not currently available. You can read the guidance freely.
No request is collected or sent to a provider.
Sources and review information
Scope: National orientation only. Program and local requirements must be checked with the administering agency.
- U.S. Department of Veterans Affairs: Accredited representatives and VSOs
Official accredited-help route; no representative has been appointed or contacted.
Sources checked for the stated scope: 2026-10-10.
AI-assisted content. Not independently reviewed by a lawyer or benefits professional unless specifically stated. PBG does not decide eligibility, file an appeal, or extend a deadline.